Best Clinical and Operational Practices in COVID-19 and Beyond

A COVID-19 Emergency Initiative | "Best Clinical and Operational Practices in COVID-19 and Beyond" is a complimentary learning series curated by HCA Education and Research (HCA E&R) under a grant from the Mother Cabrini Health Foundation. These 24/7, on-demand webinars provide model insights and innovations pioneered by home and community-based providers — among them, best-practices ranging from care protocols to infection control to psychosocial supports for workers, recruitment and retention, and more. Each program is presented by expert faculty from the field, including home and community care clinicians, operational leaders, and executives. All are designed to help you and your staff provide the best possible care while maximizing the supportive role of home care and hospice in the public health response to COVID-19 and on a lasting basis.
Creating an HCA Account and Registering | You must create an HCA user account (or login with an existing account) to complete the registration form here. If you need help with this process, please review our course FAQ here for more details.
Navigating this Series | Our series is organized into six chapters, each with two webinars available to watch at any time.
Still have Questions? |  Visit our course FAQ here! or contact HCA's Senior Director of Membership Laura Constable for additional support.
Support for this statewide Best Practices initiative is provided through a grant to HCA Education and Research (HCA E&R) by the Mother Cabrini Health Foundation. HCA E&R is a 501(c)(3) corporation affiliate of the Home Care Association of New York State, promoting the quality and accessibility of health care and support at home.

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If you have already registered and are logged in please begin viewing by clicking session 1A under Chapter 1.
Chapter 1: Addressing and Mitigating COVID-19 Comorbidities01:52:00
1A. COVID-19 Implications for Non-Hospital Settings 00:48:00
1B. Building a Bridge from Hospital to Home Reduces Readmissions after Ischemic Stroke 01:04:00
Chapter 1 Survey
Chapter 2: Agency Operations During a Global Pandemic01:37:00
2A. VNSNY Safety Protocols, Virtual Visits, and Contact Tracing in Home Health 00:40:00
2B. The Perfect Storm, PDGM and COVID-19 00:57:00
Chapter 2 Survey
Chapter 3: Model Clinical Protocols and Procedures02:18:00
3A. Social Determinants of Health Best Practices During and Post COVID-19 01:30:00
3B. VNSNY Hospice Response to COVID-19 00:48:00
Chapter 3 Survey
Chapter 4: Critical Support and Management00:52:34
4A. Collaborative Approaches to Transitions of Care in COVID-19 and Beyond 00:37:00
4B. Community Testing for COVID-19 00:15:34
Chapter 4 Survey
Chapter 5: Caring for Patients and Special Populations during COVID-1901:15:00
5A. Protocols for Pediatric Care in COVID-19 00:31:00
5B. COVID-19 Recovery: Psychosocial Challenges for Patients and Caregivers 00:44:00
Chapter 5 Survey
Chapter 6: Using Telehealth as a Critical Response Tool during a Public Health Emergency00:47:34
6A. Telehealth Best Practices and Challenges 00:12:00
6B. Qualified Entity Connection (QE): How to and Why it's Important with NYeC 00:35:34
Chapter 6 Survey
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